Check-in time at Hotel Roopa is 12 noon and we ask that you check out of your rooms by 11 A M on the day of departure. We can offer late check-out on request, subject to availability (a fee will apply).
Pets are not allowed.
Your safety, security and comfort are our priority at the Hotel Roopa. The doors are equipped with deadlocks and spyholes, our Reception desk is staffed 24 hours a day and security cameras operate throughout the hotel.
Parking is free.
Please advise us when booking if you suffer from allergies so that we can make your stay at the Hotel as comfortable as possible.
Prices are subject to change without notice. However, your price is guaranteed once you are given a confirmation.
For the avoidance of doubt, your price does not include any incidental charges, which you may incur during your stay (including, by way of example only, in respect of your use of the hotel's bar and the costs of external telephone calls from your room). Such charges will be payable by you on your departure.
Availability of rooms shown online may be limited and/or restricted to certain periods. During major sporting events, social events, conferences and exhibitions, the same rates may not be available.
A deposit or a pre payment may be required and, where required, will be taken, at the time of booking, in accordance with the provisions applying to the product and rate selected by you. In any event, you are required to guarantee your booking with a valid credit or debit card at the time of booking. Payment (where no deposit or prepayment is required or otherwise of any balance due) will be taken upon departure. In the event of cancellation payment will be taken in accordance with our cancellation terms.
Prior to your departure from the hotel you will be required to settle your bill.
Any complaint or comment regarding a stay at one of our hotels should be made in the first instance to the hotel’s duty manager at the time of your stay so that it can be resolved at the time. Problems which cannot be resolved there and then should be notified in writing to Customer Services.
- Palace : 10:00 am to 5:30 pm
- Palace Lightining on Sunday and Holiday : 7pm - 8pm
- Zoo : 8:30 am to 5:30 pm. Tuesday : Closed